Better Service with the Latest Restaurant POS

Engage and quickly serve customers with point of sale (POS) systems designed to help you grow.

Restaurant POS systems powered by Intel® Core™ processors are designed to offer the performance, reliability, and advanced features that increase order values and grow revenue. Shorter lines and more engaging experiences earn loyalty and keep customers hungry for more.

Value of the Restaurant POS

Restaurant point of sale (POS) systems used to require servers to run back and forth to a centralized terminal or, in the case of a quick service restaurant (QSR), to stand behind a counter taking orders. Today, restaurant POS runs on flexible touchpoints that span everything from desktop POS solutions to self-service kiosks. These new types of restaurant POS systems make it easier to:

  • Improve customer experiences. Customers spend an average of 70 percent more with companies that provide great service.1 The right restaurant POS system can give customers the convenience they want so they keep coming back.
  • Promote new menu items with greater ease. POS self-service touchpoints, like self-ordering kiosks, make it simple to keep menus up to date and draw attention to new items.
  • Offer loyalty features that generate repeat business. Most US customers (65 percent) are members of at least one restaurant loyalty program.2 POS systems can more easily link customers to their loyalty account to drive repeat business.

In short, the latest restaurant POS systems make stronger brand connections with customers, which in turn drives loyalty and future revenue growth.

Selecting the Right Restaurant POS

Choosing the right POS system is an important decision for maintaining smooth restaurant operations. The latest POS form factors range in style and complexity. They include everything from all-in-one systems at a restaurant counter to self-service kiosks that let customers order for themselves. These systems all have the same goal in mind: improving the customer experience.

Restaurant POS Systems
Desktop POS This system typically runs on a PC and can integrate with peripherals like credit card readers and receipt printers. Even with the adoption of mobile POS, desktop still plays a critical role in the restaurant industry.
All-in-one POS These systems include PCs with touchscreen monitors. All-in-one solutions are designed to integrate easily with card readers, receipt printers, software, and other technologies.
Self-ordering kiosks Digital kiosks let guests customize, place, and pay for their orders, all from a large touchscreen.

There’s good reason for restaurants, especially QSRs, to pay special attention to self-ordering kiosks. One in four restaurant customers reports using a self-ordering kiosk within the past three months, and the majority said they would visit a restaurant more often if kiosks were offered.3

Customers spend an average of 70 percent more with companies that provide great service.¹

Self-Ordering Kiosks

At QSRs, self-ordering kiosks make it easy to quickly place orders, customize food choices, and pay for orders—all without the frustration of waiting in long lines. These kiosks provide tangible results, including more satisfied customers and, in some cases, higher revenue. For example, customers are twice as likely to order a dessert when using a kiosk.4 Additionally, the total order value is shown to increase by 20 to 30 percent with a self-ordering kiosk.5

Kiosks also free up employees, who can transition from performing mundane and repetitive tasks to serving as ambassadors who are available to handle real-time customer needs.

The next generation of self-ordering kiosks includes the combination of cameras and AI-enabled computer vision for new capabilities. For example, by detecting anger or frustration, a kiosk can trigger an alert that sends an employee to assist the customer. The Intel® Distribution of OpenVINO™ toolkit makes it easier to incorporate these vision-enabled capabilities into interactive kiosks.

Cloud POS for Restaurants

Many modern POS systems include an element of cloud computing to help blend online and in-restaurant experiences and support more agile services. Cloud-based applications run on mobile POS or thin client devices, with software updates automatically pushed out to all devices. When compared to older legacy systems, cloud-based applications are generally more cost-effective and easier to access and update across devices and locations.

Software and POS

A significant portion of future restaurant growth will come from off-premise ordering, such as mobile purchases and third-party delivery services. A strong foundation of technology, both in the cloud and on-premise, helps facilitate menu-syncing and order management from the consumer’s mobile device to the restaurant’s POS to the kitchen display system.

Restaurant POS software may be used in combination with table management, order management, and other software. Through virtualization and containers, these applications can more easily run on the same POS devices without requiring additional hardware or integration.

Restaurant POS Solutions with Intel® Technologies

Intel® Core™ processors deliver the performance and reliability needed to power a wide range of POS form factors, from stationary terminals to self-ordering kiosks.

With processors on the Intel vPro® platform, you also get hardware-enhanced security features and remote management capabilities.

As customers continue to expect fast service and easier payment options, Intel will support digital transformation in restaurants with streamlined deployments and trusted partner solutions.

Partner with Us to Bring Your Restaurant POS System to Life


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Types of POS

There are more types of POS systems to choose from than ever before. See which ones fit your business.

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Future of POS

Restaurants and other businesses are blending digital and physical experiences— – and a new generation of POS systems will power it all.

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QSR Technology

Explore what’s next for QSRs and how Intel technologies are helping improve customer experiences.

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Kiosk Technologies and Solutions

Discover how kiosk solutions with Intel® technologies are transforming experiences, increasing convenience, and shaping new experiences.

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Notices and Disclaimers

Intel® technologies' features and benefits depend on system configuration and may require enabled hardware, software or service activation. Performance varies depending on system configuration. No product or component can be absolutely secure. Check with your system manufacturer or retailer or learn more at https://www.intel.in.

Cost reduction scenarios described are intended as examples of how a given Intel®-based product, in the specified circumstances and configurations, may affect future costs and provide cost savings. Circumstances will vary. Intel does not guarantee any costs or cost reduction.

Intel does not control or audit third-party data. You should review this content, consult other sources, and confirm whether referenced data are accurate.

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Product and Performance Information

1“Good Service Is Good Business: American Consumers Willing to Spend More with Companies That Get Service Right, According to American Express Survey,” American Express. https://www.businesswire.com/news/home/20110503005753/en/Good-Service-is-Good-Business-American-Consumers-Willing-to-Spend-More-With-Companies-That-Get-Service-Right-According-to-American-Express-Survey.
2 “How Consumers Really Feel About Loyalty Programs,” Forrester. www.oracle.com/us/solutions/consumers-loyalty-programs-3738548.pdf.
3 “Self-Order Kiosks Are Finally Having a Moment in the Fast Food Space,” Tilster. https://www.tillster.com/press-news/2019/8/5/self-order-kiosks-are-finally-having-a-moment-in-the-fast-food-space.
4 Montgomery, A. J., 2017. “McDonalds CEO Using Zivelo Kiosk” blog post, ZIVELO, a Verifone Company, July 6, 2017.
5 “2018 Retail Research Report,” BRP Consulting. https://www.prweb.com/releases/2018/05/prweb15505860.htm.