Are you seeing either of these error messages?
While using Intel® Driver & Support Assistant
ERROR: A customized computer manufacturer driver is installed on your computer. The Intel® Driver & Support Assistant is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
During manual driver installation
ERROR: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit.
Why did I get this error and how to fix it?
Before continuing, identify your Intel Core Processor Generation.
Intel® 6th Generation Core Processors or Newer Processors
This error is occurring on Intel® 6th Generation Core Processors or Newer Processors because the driver installed on the system is non-DCH.
Follow the steps in Error Message Appears When Installing Intel Graphics Driver 220.127.116.1141 or Newer to resolve this issue.
|Note||You will not receive this error if you have the latest DCH driver installed. Check if you have a DCH or non-DCH driver.|
Intel® 5th Generation Core Processors or Older Processors
This error occurs on Intel® 5th Generation Core Processors or Older Processors when a driver installed from your computer manufacturer (OEM) prevents the system from updating from an OEM driver to a generic Intel driver.
We advise you to always get the latest driver from your computer manufacturer. However, if you still prefer to install a newer Intel generic driver or if your computer manufacturer no longer provides new drivers, you can perform a clean installation of a generic Intel® Graphics Driver. Be aware that you risk system instability, losing functionality, or causing other technical issues that OEM drivers seek to resolve or enable.
|Intel® Driver & Support Assistant|
|How to Identify Your Intel® Graphics Controller|
|Troubleshooting Wizard for Intel® Graphics Drivers|
|Using Third Party Sofware to Update an Intel® Graphics Driver|