Self-help Guides for all Intel® Server Products

Documentation

Product Information & Documentation

000018685

06/12/2020

This self-help guides for all Intel® Server Products are a collection of Troubleshooting Guides, Interactive Guides, User Guides, Service Guides, Self-Help Information, Demos, Wizards, Simulators, Utilities, Tools, and Technical Product Specifications.

Click or the topic for details:
 

Demos
Updating Firmware
Demo for Performing Firmware Update on EFI Shell for Intel® Server Boards and Intel® Server Systems based on the Intel® C62X/C61X/C23X Chipsets
Demo for Performing Firmware Update on EFI Shell for Intel® Server Boards and Intel® Server Systems based on the Intel® 5500/5520/3420 Chipsets
Unboxing and Integration
Unboxing and Integrating Intel® Server System R1208WT
Modification
Changing Boot Order to CD-ROM or DVD-ROM Device on Intel® Server Board Demo
Installation
Slipstreamed Install Required for Windows*
Wizards
Troubleshooting Boot Issues
Troubleshooting Intel® Server System Boot Issues for Intel® Server Products
Intel® Server Board Storage Options
Storage Options for Intel® Server Board S3000/S5000 Series
Configuring Intel® Remote Management Module 3 (Intel® RMM3)
Demo for Configuring Intel® Remote Management Module 3 Using Intel® Deployment Assistant CD
Simulators
BIOS simulators
BIOS simulator for servers based on the Intel® Xeon® Processor E5-2600 v3 Product Family
BIOS simulator for S1400/1600/2400/2600 server platform families
Troubleshooting Guides
BIOS-related issues
Download Latest Server BIOS and Fixes to Common Issues
Code and Errors
1-5-4-2 Beep Code for Boards and Kits
Not All Beep Codes Signal an Error for Intel® Server Boards
POST Code Diagnostics for the Intel® Server Board and Intel® Server System Product Families
0146-PCI Out of Resource Error for Intel® Server Board Product Families
Base System Device Error in Device Manager
Boot-related issues
Troubleshooting Server Boot Issues (Non-Interactive Version) for Intel® Server Boards
Red Hat Enterprise Linux* Fails to Boot X-Windows* After Loading NVIDIA* Driver
Fan-related issues
System Fan Runs Too Fast or Too Loud
Potential Fan Issues Updating BIOS and Loading BIOS Default Values for Intel® Server Boards and Systems
Intel® Remote Management Module 4 (Intel® RMM4)–related issues
Intel® RMM4 UI Doesn't Work With Firefox* 22
When Intel RMM4 Becomes Slow or Unresponsive
Hardware-related issues
SAS Controller Shows Yellow Circle and Exclamation Point
System Event Log Troubleshooting Guides for Intel® Server Board S2400/S2600 Product Families
Blinking Green Power or System LED for Boards and Kits
Technical Issue Report Form for Intel® Server Products and Intel® Storage Products 
Interactive Guides
Platform Generation Server Product Article Link
Intel® Server Board S2600WT Family
Intel® Server Board S2600TP Family
Intel® Server Board S2600KP Family
Intel® Server Board S2600CW Family		 Intel® Server Board S2600CW Family Planning and Deploying the Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family Interactive Guide: Planning and Deploying the Intel® Server Board S2600KP Family
Intel® Server Board S2600TP Family Interactive Guide: Planning and Deploying the Intel® Server Board S2600TP Family
Intel® Server Board S2600WT Family Planning and Deploying the Intel® Server Board S2600WT Family
Utilities and Utility Guides
Identification
Windows* Download for Intel® Processor Identification Utility
Configuration-related utilities and User Guides
User Guide for Intel® One Boot Flash Update Utility Guide for Intel® Server Boards
User Guide for Intel® System Event Log (SEL) Viewer Utility
User Guide for Intel® System Configuration Utility
User Guide for Intel® System Information Retrieval Utility for Intel® Server Boards and Systems
User Guide for Intel® SNMP Sub-agent 
User Guide for Intel® Active System Console for supported Intel® Server Boards or Intel® Server Systems 
User Guide for Intel® Server Debug and Provisioning Tool 
System Event Log Troubleshooting Guides for Intel® Server Boards
System Configuration Utility for the Intel® Server Board S1200, Intel® Server Board S2400, Intel® Server Board S2600, and Intel® Workstation Board W2600CR Product Families
Tools
Configurator
Intel® Server Configurator Tool
Information Gathering
Bootable Version of Intel® Processor Frequency ID Utility - Reported Information for Intel® Processors
Utilities Supported Operating Systems
How to Extract and Read the Server Event Log (SEL) for Intel® Server Boards
Intel® Deployment Assistant
Download Intel® Deployment Assistant
Platform Generation Power Budget Tool Article Link
Intel® Server Board S2600WF Family
Intel® Server Board S2600BP Family		 Intel® Server Board S2600WF Family S2600WF Power budget and thermal configuration tool
Intel® Server Board S2600BP Family S2600BP Power budget and thermal configuration tool
Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family
Intel® Server Board S2600TP Family
Intel® Server Board S2600WT Family		 Intel® Server Board S2600CW Family S2600CW Power budget and thermal configuration tool
Intel® Server Board S2600KP Family S2600KP Power budget and thermal configuration tool
Intel® Server Board S2600TP Family S2600TP Power budget and thermal configuration tool
Intel® Server Board S2600WT Family S2600WT Power Budget Tool
Intel® Server Board S1200 Product Families Intel® Server Board S1200SP Family Power Budget Analysis Tool for Intel® Server Board S1200SP Family
Intel® Xeon® Scalable Family Document and Guide
Intel® Xeon® Scalable Family Specification Update
Intel® Xeon® Scalable Family Thermal Guide
Intel® Xeon® Scalable Family Data Sheet Volume 1 Electrical
Intel® RAID/Storage Products Documents and Guides
Videos
How to Configure Intel® Virtual RAID on CPU (Intel® VROC) NVMe*
How to Configure Intel® VROC SATA (Intel® Rapid Storage Technology enterprise (Intel® RSTe))
How to Configure Intel® Embedded Server RAID Technology 2 (Intel® ESRT2)
How to Delete a RAID Array (Virtual Drive) for Intel® Embedded Server RAID Technology 2 (Intel® ESRT2)
How to Configure RAID Encryption from Intel® RAID Web Console 3
How to Configure RAID Encryption from BIOS
Demo for Intel® RAID Products and Technologies
Demo for Configuring Intel® RAID Controllers Using Intel® RAID BIOS Console 2 Utility
Video BIOS/Firmware - Intel® Servers BIOS/Firmware Update
Configure Intel® Embedded Server RAID Technology II Using BIOS Console Demo for Server Products
Simulators
RAID Simulator Tool for Intel® Rapid Storage Technology enterprise
RAID Simulator Tool for Intel® Embedded Server RAID Technology II BIOS Console
RAID Interactive Simulator 4 for 12Gb/s Discrete Intel® RAID Controller
RAID and Storage Product Information
Intel® RAID Controller Specifications
Intel® RAID Premium Features Key
MTBF (Mean Time Between Failure) for Multiple Intel® RAID Controllers and Intel® RAID Modules
Intel® RAID Controllers Best Practices White Paper for Intel® Server Boards and Intel® Server Systems
12 Gbps SAS or 6G SATA Data Transfer Controller Support for Intel® RAID Controllers
Intel® Virtual RAID on CPU (Intel® VROC) Public Training
RAID Performance Analysis on Intel® Virtual RAID on CPU (Intel® VROC)
Intel® VROC Comparative Performance Guide
Frequently Asked Questions about Intel® Virtual RAID on CPU (Intel® VROC)
Intel® Virtual RAID on CPU RAID Scaling
Intel® VROC vs. Previous Intel® RSTe: Name Change Explained
RAID Product Comparison
Feature Comparison of Different Intel RAID and Storage Products
Comparison of Current Generation Intel RAID and Storage Modules (Mezzanine)
Comparison of Current Generation Intel RAID and Storage Adapters (PCIe AIC)
Comparision of current generation Intel® Storage Expanders
Comparison of Intel® RAID Controllers RS3UC080J and RS3UC080
Compatibility
Compatibility Information for Intel® RAID Adapters
Intel® RAID Backup (Batteries/Flash) Compatibility List and Product Codes for Intel® RAID Controllers
Backplane Compatibility List for Intel® RAID Controllers and Intel® RAID Modules
What Intel® Server Platforms Configurations Support NVMe*?
Support for 4Kn and 512e Advanced Format Disks with Intel® RAID Controllers
Supported 4kn Drives for Intel® RAID Controllers
VMware* Drivers for Intel® RAID Controllers (12Gbps–Based SAS RAID Adapters)
Where to Find a Compatible RAID Monitoring Utility?
SAS or SATA Removable Media Devices Not Validated with Intel® RAID
Tested Operating Systems for Intel® Virtual RAID on CPU (Intel® VROC) and Intel® Server Boards
Intel® Rapid Storage Technology enterprise (Intel® RSTe) Name Change for Intel® Server Board S2600WF, S2600BP, and S2600ST Families
Product User Guides
User Guides for Intel RAID and Storage Products
Quick Integration Guide for Intel® Integrated RAID Modules RMS3CC080 / RMS3CC040
Configuring RAID
Latest Firmware/Drivers and Software for Intel RAID and Storage Products
Intel® RAID Controller Adapter Properties
Configuring Intel® Embedded Server RAID Technology 2 Using AHCI and SCU Simultaneously Demo
MegaRAID Human Interface Infrastructure Configuration Utility for Intel® Server Boards and Intel® Server Systems
Using GPT (GUID Partition Table) with Intel® RAID Controllers
Learn to Perform Online Capacity Expansion Using Intel® RAID BIOS Console 2 for Intel® Integrated RAID Modules and Intel® RAID Controllers
How to Perform Online Capacity Expansion (OCE) Using the Intel® RAID Web Console 3 Utility for Hardware Intel® RAID Controllers
Comparison of Intel® Embedded Server RAID Technology 2 and Intel® Rapid Storage Technology enterprise (Matrix) RAID for Intel® Server Boards
Creating a RAID 10 Array for 6-GB Intel® RAID Controllers from the Ctrl-G RAID BIOS
What to Do when Unable to Enter BIOS Setup or Intel® RAID BIOS Console During Boot for Intel® Server Boards
How to Build a RAID Array in UEFI Mode with a Hardware Intel® RAID Controller?
GUID Partition Table Support in Intel® Embedded Server RAID Technology II
Setup of Intel® Virtual RAID on CPU (Intel® VROC) with Ubuntu* 18.04.3 and 18.04.4 LTS Servers
Cable info and Guides
Cabling Guide for Intel® Server Systems Based on the Intel® C610 Series Chipsets
Intel® C200- and C600-Based Systems Backplane and Intel® RAID Controller Cabling Guide
What Cable is Needed to Connect NVMe* Drives to Tri-mode Intel® RAID Controllers such as the Intel® RAID Adapter RSP3TD160F/RSP3WD080E
Intel® RAID Web Console 3 (RWC3)
Intel® RAID Web Console 3 Installation Guide
Login Username and Password Information for Intel® RAID Web Console 3
How to Resolve Intel® RAID Web Console 3 (RWC3) Login Issue on Certain non-English Versions of Windows* Operating System
Troubleshooting
Technical Advisories for Intel® Server Boards, Intel® Server Systems, Intel® Accelerators, and Intel RAID/Storage Products
Basic Troubleshooting Guide  
Troubleshooting RAID Issues for Intel® Server Boards and Systems
Intel® RAID Controller RS3DC080 suddenly fails due to high temperatures
RAID Card Not Detected for Intel® Server Systems
Unable to Install My OS or Boot to a Partition Larger Than 2 TB with Intel® Integrated RAID Modules and Intel® RAID Controllers
What to Do when Unable to Enter BIOS Setup or Intel® RAID BIOS Console During Boot for Intel® Server Boards
Intel® RAID Controllers Alert Code Decoding for Intel® Server Boards and Intel® Server Systems
How to Extract the Full RAID Log for Intel® RAID Controllers
Predictive Failure is Seen in the Intel® RAID Controller Event Logs
SAS Controller Shows Yellow Circle and Exclamation Point
How to Resolve Intel® RAID Web Console 3 (RWC3) Login Issue on Certain non-English Versions of Windows* Operating System
Warranty
Warranty Terms and Conditions
General Warranty Information
Intel® Server Products Part Number or Serial Number Finder
Top 10 Warranty Information FAQs for Intel® Data Center Blocks
Legacy / Discontiued RAID Products
Product Discontinuance Announcement of Specified Intel RAID/Storage Products
Support for Discontinued Intel RAID/Storage Products
Support for Discontinued SCSI/SAS–Based Intel® RAID Controllers
Product Lists and Configuration Guide for Intel® RAID RS2 and RS25 Family
Technical Product Specifications
Platform Generation Server Product Article Link
Intel® Server Board M10JNP Family Intel® Server Board M10JNP2SB Technical Product Specification for Intel® Server Board M10JNP2SB Family
Intel® Server System S9200WK Product Family Intel® Server System S9200WK Family Technical Product Specification for the Intel® Server System S9200WK Product Family
Intel® Server Board S2600WF Family
Intel® Server Board S2600BP Family
Intel® Server Board S2600ST Family		 Intel® Server Board S2600WF Family Technical Product Specification for the Intel® Server Board S2600WF Family
Intel® Server Board S2600BP Family Technical Product Specification for the Intel® Server Board S2600BP Family
Intel® Server Board S2600ST Family Technical Product Specification for the Intel® Server Board S2600ST Family
Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family
Intel® Server Board S2600TP Family
Intel® Server Board S2600WT Family		 Intel® Server Board S2600CW Family Technical Product Specification for the Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family
Intel® Compute Module HNS2600KP Family		 Technical Product Specification for the Intel® Server Board S2600KP Family and Intel® Compute Module HNS2600KP Family
Intel® Server Board S2600TP Family
Intel® Compute Module HNS2600TP Family		 Technical Product Specification for the Intel® Server Board S2600TP Family and Intel® Compute Module HNS2600TP Family
Intel® Server Board S2600WT Family
Intel® Server System R1000WT Family
Intel® Server System R2000WT Family		 Technical Product Specifications (TPS) for Intel® Server Board S2600WT/R1000WT/R2000WT
Intel® Server Board S1200 Product Families Intel® Server Board S1200SP Family
Intel® Server System R1000SPO Family

Technical Product Specification for the Intel® Server Board S1200SP Family and Intel® Server System R1000SPO Family
Quick Start Guides
Platform Generation Quick Start Article Link
Intel® Server Board S2600ST Family Intel® Server Board S2600ST Family Quick Start User Guide for the Intel® Server Board S2600ST
Tools Intel® Visual Compute Accelerator VCA1283LVV Software User Guide for the Intel® Visual Compute Accelerator VCA1283LVV
Intel® Visual Compute Accelerator VCA1283LVV Quick Start Guide for the Intel® Visual Compute Accelerator VCA1283LVV
Service Guides
Platform Generation Server Product Article Link
Intel® Server System S9200WK Product Family Intel® Server System S9200WK Product Family Intel® Server System S9200WK Product Family Setup and Service Guide
Intel® Server Board S2600WF Family
Intel® Server Board S2600BP Family
Intel® Server Board S2600ST Family		 Intel® Server Board S2600WF Family System Integration and Service Guide for Intel® Server System R1000WF Product Family
System Integration and Service Guide for Intel® Server System R2000WF Product Family
Intel® Server Board S2600BP Family System Integration and Service Guide for Intel® Server Board S2600BP and Intel® Compute Module HNS2600BP Product Families
Intel® Server Board S2600ST Family Service Guide for Intel® Server Board S2600ST Product Family

Intel® Server Board S2600WT Family
Intel® Server Board S2600TP Family
Intel® Server Board S2600KP Family
Intel® Server Board S2600CW Family

 

 Intel® Server Board S2600CW Family Service Guide for Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family Service Guide for Intel® Server Board S2600KP
Intel® Server Board S2600TP Family Service Guide for the Intel® Server Board S2600TP
Intel® Server System R1000WT Family System Integration and Service Guide for Intel® Server System R1000WT/S2600WT Family
Intel® Server System R2000WT Family System Integration and Service Guide for Intel® Server System R2000WT/S2600WT Family
Intel® Server Board S1200 Family Intel® Server System R1000SP Family Intel® Server System R1000SPO Family
Configuration Guides, Parts, Spares, and Accessories
Platform Generation Server Product Article Link
Intel® Server Board M10JNP Family Intel® Server Board M10JNP2SB Intel® Server Board M10JNP2SB Configuration Guide
Intel® Server System S9200WK Product Family Intel® Server System S9200WK Product Family

Intel® Server System S9200WK Configuration Guide

Rack Reference Design Guide for the Intel® Server System S9200WK Product Family
Intel® Server Board S2600BP Family
Intel® Server Board S2600ST Family
Intel® Server Board S2600WF Family

Intel® Server Board S2600BP Family

 Configuration Guide for Intel® Server Board S2600BP Product Family
Intel® Server Board S2600ST Family Configuration Guide for Intel® Server Board S2600ST Product Family
Intel® Server Board S2600WF Family Configuration Guide for Intel® Server Board S2600WF Product Family
Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family
Intel® Server Board S2600TP Family
Intel® Server Board S2600WT Family		 Intel® Server Board S2600CW Family Spares, Accessories List, and Configuration Guide for the Intel® Server Board S2600CW Family
Intel® Server Board S2600KP Family Spares, Accessories List, and Configuration Guide for the Intel® Server Board S2600KP Family
Intel® Server Board S2600TP Family Spares, Accessories List, and Configuration Guide for the Intel® Server Board S2600TP Family
Intel® Server Board S2600WT Family
Intel® Server System R1000WT Family
Intel® Server System R2000WT Family		 Spares, Parts List, and Configuration Guide for Intel® Server System R1000WT and R2000WT Families, and the Intel® Server Board S2600WT Family
Intel® Server Board S1200SP Family Intel® Server Board S1200SP Family
Intel® Server Chassis P4000S Family
Intel® Server System R1000SPO Family		 Spares, Parts List, and Configuration Guide for the Intel® Server Board S1200SP, Intel® Server Chassis P4000S, and Intel® Server System R1000SPO Product Families
Product Comparison
Server Product Article Link
Intel® Server Board S2600BP Family Comparison for the Intel® Server Board S2600BP with non-R and with R (Refresh) Families
Intel® Server Board S2600ST Family Comparison for the Intel® Server Board S2600ST with non-R and with R (Refresh) Families
Intel® Server Board S2600WF Family Comparison for the Intel® Server Board S2600WF with non-R and with R (Refresh) Families
Operating System (OS) Compatibility
Platform Generation Product Family Tested Operating System Link
Intel® Server Board S2600WF Family
 

Intel® Server Board S2600WF Family

Intel® Server System R1000WF Family

Intel® Server System R2000WF Family

Tested Operating Systems
Intel® Server Board S2600BP Family

Intel® Server Board S2600BP Family

Intel® Compute Module HNS2600BP Family

 Tested Operating Systems
Intel® Server System S9200WK Family Intel® Server System S9200WK Family Tested Operating Systems
Intel® Server Board M10JNP Family Intel® Server Board M10JNP2SB Tested Operating Systems
Intel® Server Board S2600ST Family Intel® Server Board S2600ST Family Tested Operating Systems
Memory and Hardware Compatibility
Product Family Intel® Server Configurator Tool 
Intel® Server Board S2600BP Family
Intel® Server Board S2600ST Family
Intel® Server Board S2600WF Family

Memory and Hardware Compatibility for the Intel® Server Boards Family
Intel® Server Board M10JNP Family Memory and Hardware Compatibility for the Intel® Server Boards Family
BIOS/Firmware, Software, and Drivers
Platform Generation Product Family BIOS/Firmware, Software, and Drivers Links
Intel® Server Board S2600WF Family
 

Intel® Server Board S2600WF Family

Intel® Server System R1000WF Family

Intel® Server System R2000WF Family

Download Latest Server BIOS and Fixes to Common Issues

Supported Operating System's Software and Drivers

 
Intel® Server Board S2600BP Family

Intel® Server Board S2600BP Family

Intel® Compute Module HNS2600BP Family

Download Latest Server BIOS and Fixes to Common Issues

Supported Operating System's Software and Drivers
Intel® Server System S9200WK Family Intel® Server System S9200WK Family

Download Latest Server BIOS and Fixes to Common Issues

Supported Operating System's Software and Drivers
Intel® Server Board M10JNP Family Intel® Server Board M10JNP2SB

Download Latest Server BIOS and Fixes to Common Issues

Supported Operating System's Software and Drivers
Technical Advisories
Technical Advisories for Intel® Server Boards, Intel® Server Systems, Intel® Accelerators, and Intel RAID/Storage Products
Other Product-related Information
Intel® Server Board Products
PCIe* Gen 3 Adapter Support for Intel® Server Board Product Families
Quick Links to Recent Intel® Server Boards
Product Discontinuance Announcement for Select Intel® Server Boards and Intel® Server Systems
Product Discontinuance for Select Intel® Server Boards and Intel® Server Systems
Frequently Asked Questions About UPS Support for Intel® Server Boards
Find Your Server Product Manual
Server Rack Cabinet Compatibility Guide for Intel® Server Chassis
Product Support
How to Upgrade Firmware for Intel® Server Board S2600 and S2400 Families
Obtaining McAfee® VirusScan® Enterprise Software Support for Intel® Server Boards
Questions and Answers
Connected USB Cabling Can Prevent Booting for Uninterruptible Power Supply Systems
A1U44X25NVMEDK and A2U44X25NVMEDK BackPlane Kits for Intel® Server Boards and Intel® Server Systems
Frequently Asked Questions About Chassis and Heat-Related Issues for Intel® Server Boards and Intel® Server Systems
Remote Management
Technical Product Specification for Intel® Remote Management Module 4 (Intel® RMM4)
User Guide for Intel® Remote Management Module 4 (Intel® RMM4) and Integrated BMC
How to Set Up Remote Management Using the Intel® Remote Management Module
Compatibility Matrix for Intel® Remote Management Modules
Intel® Trusted Platform Module
Trusted Platform Module Compatibility Matrix
Trusted Platform Module AXXTPME3/AXXTPME5 Hardware User Guide
Installation Guides
Rail Kit Installation Guide General Chart
Air Duct Kit Installation Guide for Intel® Server Systems
Intel® Quality Document Management System (Intel® QDMS)
Intel® Quality Document Management System (Intel® QDMS)
Product Change Notifications for Intel® Products
Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
Online Service Center
Create and manage your support and warranty requests through Online Service Center.
Warranty Information
Find answers to your questions about service and warranty options for your Intel® branded products using Warranty Information Tool.
Warranty Terms and Conditions
General Warranty Information
Intel® Server Products Part Number or Serial Number Finder
Intel® Data Center Blocks Warranty and Support
Top 10 Warranty Information FAQs for Intel® Data Center Blocks
Information for the Intel® Server Component Extended Warranty
Support Contact Information
APAC Contact Numbers
Asia Pacific Contact Numbers
EMEA Contact Numbers
Europe, Middle East, and Africa Contact Numbers
LAR Contact Numbers
Latin-America Contact Numbers
NAMO Contact Number
NAMO Contact Number