Article ID: 000024407 Content Type: Error Messages Last Reviewed: 07/08/2021

"No matching driver could be found for device" Error when attempting to to restore a Bootable Volume via a System Recovery Disk

Environment

RAID Controller: ESRT2 (with RKSATA4R5) HDDs: RAID 5

windowsserver2012r2

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Summary

Dealing with ESRT2 driver not being acceptable by a System Recovery Disk, such as Symantec* System Recovery 2013 R2 or Veritas* System Recovery 2016.

Description

When attempting to restore a Windows-based bootable partition, the Recovery CD does load the RAID driver to the point of the volume being selectable as a target. However, when the restore starts and prompts for the storage driver, it just won't accept the Intel® Embedded Server RAID Technology II [Intel® ESRT2] driver. The message is:

"No matching driver could be found for device pci\ven_8086dev_1d6csubsys_35838086.devicedes Embedded Server Raid Technology II"

Irrespective of the Intel(R) ESRT2 driver, it does not match the Windows requested driver type.

Note: The RAID is optimal and works fine.

Resolution

See to it the right ini file is loaded with the drivers.  Contact the Windows Server Back-up Image Recovery developer for more information.

The cause is not associated with the ESRT2 driver itself, but rather, with the way the recovery process tries to locate it. This is because the Recovery CD does load the driver, even to the point of the volume being selectable as target (click here* for more information). Thus, for more information, contact the Operating System developer.

*This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

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