Summary
Troubleshooting for Intel® NUC's LAN connection problem as evidenced when LAN LED is not blinking.
Description
- The NUC's Local Area Network (LAN) port stop working and the LAN LED light is not blinking.
- LAN port does not work when the Intel® NUC is restarted. It only becomes active again if the power plug is removed and reconnected.
Resolution
Follow the guidelines below for troubleshooting LAN connection problem.
Step | Details |
Basics |
|
Check BIOS | Check that Ethernet LAN is enabled in BIOS:
|
Check LAN cable | Make sure you're using a known good network cable. |
Check Ethernet drivers | Install the latest Ethernet LAN drivers available on Download Center for the Intel NUC. |
Update BIOS | Install the latest BIOS available on Download Center for the Intel NUC. See BIOS Update Instructions for details. |
Check operating system | Make sure you're using a supported operating system for your Intel NUC. |
If the troubleshooting above has been performed and the problem is still not resolved, contact Intel Customer Support.