Article ID: 000037563 Content Type: Troubleshooting Last Reviewed: 07/12/2021

Why does the Intel® Dual Band Wireless-AC 7260 drop the Wi-Fi connection?

Environment

Intel® Dual Band Wireless-AC 7260

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Summary

Steps on how to fix connection drops when getting error message: This device is not configured correctly. (Code 1) Driver is not intended for this platform

Description

Device Manager error: "This device is not configured correctly. (Code 1) Driver is not intended for this platform"

Resolution

Use an ASUS* USB-AC53 Nano Adapter and the issue will not occur anymore.

Related Products

This article applies to 1 products