Systems Using Intel® Wireless Adapters Supporting 802.11ac Not Displaying Wi-Fi 6 (802.11ax) Networks in Scan List of Available Networks
Depending on the Wi-Fi driver version used, Intel® Wireless Adapters supporting 802.11ac may not show Wi-Fi 6 (802.11ax) networks in their scan lists, and as a result, might not be able to connect to Wi-Fi 6 (802.11ax) capable wireless routers and access points, even at 802.11ac speeds.
Intel recommends using the latest driver version (Download the latest Wi-Fi driver) for your Intel® Wireless Adapter since issues get resolved and new functionality gets added to newer driver versions.
Intel has included a fix for this particular issue in the following Wi-Fi driver versions:
| Driver versions for Windows 10 | Supported Adapters |
| 20.70.0.5 and newer | Intel® Wireless-AC 9560 |
| 19.51.14.1 and newer | Intel® Dual Band Wireless-AC 3168 Intel® Wireless 7265 Family (Rev.D) Intel® Dual Band Wireless-AC 3165 |
| 18.33.13.4 and newer1 | Intel® Wireless 7265 Family (Rev.C) |
Downloads available here:
| Driver Version for Windows 7 and 8.1 | Supported Adapters |
| 19.10.13.1 and newer | Intel® Dual Band Wireless-AC 8265 Intel® Dual Band Wireless-AC 8260 Intel® Dual Band Wireless-AC 3168 Intel® Wireless 7265 Family (Rev.D) Intel® Dual Band Wireless-AC 3165 |
| 18.33.13.4 and newer1 | Intel® Wireless 7265 Family (Rev.C) Intel® Wireless 7260 Family Intel® Dual Band Wireless-AC 3160 |
Downloads available here:
1Support options and driver downloads for the Intel Wireless 7265(Rev C), 7260 and AC-3160 can be found here . Please note these products are discontinued.
