Intel® Server Component Extended Warranty - Configuration Guide

Documentation

Compatibility

000055502

02/13/2020

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Service overview

Intel® Server Component Extended Warranty adds an additional two years to the standard three-year product warranty. This warranty is offered for Intel® Server Boards, Intel® RAID Controllers, and Intel® Server Systems. This service is purchased like hardware, through a reseller/distributor, and serial number registration is required to activate. Create a case for support

 

System Product Order Codes

Systems SKUs include the following components, where applicable:

  • Main board
  • Power supply/supplies
  • Power distribution board(s)
  • Front panel
  • I/O modules
  • Management modules
  • Fan(s)
  • Active/passive drive backplane(s)
  • Bridge board(s)
  • Intel® RAID Expanders (not Intel® RAID Controllers)  

 

Note The above components are supported regardless of whether they are integrated by Intel, the distributor, or the reseller.

 

Product Code
MM#

Description

Minimum Order
Quantity

SVCEWUPSY
911293

Two-year extended warranty for Intel® Server Systems or Intel® Server Chassis + Intel® Server Boards that support one processor.
Intel® RAID Controller extended warranty is purchased separately. 

Doesn't include Processors, Memory, SSDs, or Networking devices.

Applies to:
All single processor systems based on single-socket motherboards.

1

SVCEWDPSY
911295

Two-year extended warranty for Intel® Server Systems or Intel® Server Chassis + Intel® Server Boards that support two processors.
Intel® RAID Controller extended warranty is purchased separately.

Note This SKU doesn't apply to half-width systems. See SVCEWHWSY for both single- and dual-processor half-width systems.

SVCEWHWSY for both single- and dual-processor half-width systems.

Doesn't include Processors, Memory, SSDs, or Networking devices.

Applies to:
All dual processor systems based on dual-socket motherboards.

1

SVCEWHWSY
923113

Two-year System extended warranty for the following Intel® Server Chassis AND up to 4 compatible compute modules:

H2216XXKR2, H2216XXLR2, H2224XXKR2, H2224XXLR2, H2312XXKR2, H2312XXLR2, H2312XXKR3, H2224XXLR3, H2312XXLR3, H2204XXLRE

Intel® RAID Controller extended warranty is purchased separately.

Doesn't include Processors, Memory, SSDs, or Networking devices.

1

SVCEWHPCSY
925444

Two-year extended warranty for Intel® Data Center Blocks for Configured to Order Systems. Includes ALL Server System and Intel® RAID components.

Doesn't include Processors, Memory, SSDs, or Networking devices.

1

Board Product Order Codes

 

Product Code
MM#

Description

Minimum Order
Quantity

SVCEWUPBD
911292

Two-year extended warranty for Intel® Server Boards that support one processor.

1

SVCEWDPBD
911294

Two-year extended warranty for Intel® Server Boards that support two processors.

1

SVCEWHWB
914905

Two-year extended warranty for Intel® Compute Modules.

1

 Storage and Intel RAID Product Order Codes

 

Product Code
MM#

Description

Minimum Order
Quantity

SVCEWRAID
911298

Two-year extended warranty for Intel® RAID Controllers. 

RAID extended warranty is sold separately, but IS INCLUDED with HPC system coverage order code:  SVCEWHPCSY

1

SVCEWSPR
924917

Two-year extended warranty for premium Intel® RAID Controllers and storage systems

1

 

24x7 phone technical support is available only to Intel® Technology partners and is provided in English only. Intel recommends that you contact your reseller or distributor before contacting Intel. 24x5 phone technical support is available to non-Intel® Technology partners and is provided in English only.

This service doesn't cover dead on arrival, Technical Advisory Recommendations on replacement, cosmetic damages (for example, scratches or dents), lost, stolen, incorrect or inadequate installation, intentional damage, recovery or transfer of data, or acts of God or nature.