Article ID: 000056921 Content Type: Error Messages Last Reviewed: 07/17/2023

Error Message : "Your system drive is starting to degrade...." with Intel® Optane™ Memory Volume

Environment

Windows® 10, 64-bit*

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Summary

Description of error message and guidance to resolve the issue

Description

Error Message encountered while managing Intel® Optane™ memory: Your system drive is starting to degrade. Disable Intel® Optane™ Memory to avoid data loss.

Resolution

The application has detected a degradation in the health status of the accelerated volume. To avoid data loss, it is recommended to disable Intel Optane memory.

Follow the actions below to resolve the issue:
 

NoteBack up all data/files before proceeding with the guidance below.

If the error persists or any additional help is needed to review the SMART logs, contact support under Memory and Storage.