One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0070025, 0xA0070026, 0xA0070027, 0xA0070031.
How to fix it:
An error occurred during the Disabling process.
Steps to resolve:
|Note||Back up all data/files before proceeding with the steps below.|
Try to disable from within the System BIOS by doing the following:
Step 1: In the system BIOS, locate the Intel® Rapid Storage Technology menu.
Step 2: Select the Intel Optane Memory volume.
Step 3: Choose option to deconcatenate.
Step 4: Make sure to select Preserve Data. It migrates the data on your volume back to the higher capacity drive that was being accelerated
Step 5: Choose option Start deconcatenation.
If the error persists or any additional help is needed, contact support under Memory and Storage.
Cause & More Information:
|Intel® Optane™ Optane Memory User Guide|
THE INFORMATION IN THIS ARTICLE HAS BEEN USED BY OUR CUSTOMERS BUT NOT TESTED, FULLY REPLICATED, OR VALIDATED BY INTEL. INDIVIDUAL RESULTS MAY VARY. ALL POSTINGS AND USE OF THE CONTENT ON THIS SITE ARE SUBJECT TO THE TERMS AND CONDITIONS OF USE OF THE SITE.