Error Code 0xA008002E - When the Intel® RST Driver and Application Are Incompatible
This solution has been verified by our customers to fix the issue with these environment variables
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA008002E.
How to fix it:
The version of the Intel® RST driver is not supported by the version of the Application being used. An update may be available/required.
Steps to resolve:
| Note | Back up all data/files before proceeding with the steps below. |
Step 1: Disable Intel® Optane™ memory (if enabled).
Step 2: Uninstall the Application.
Step 3: Restart the system.
Step 4: Download the latest driver package.
| Note |
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Step 5: Install the Driver and Application.
If the error persists or any additional help is needed, contact support under Memory and Storage.
Cause & More Information:
| Related topics |
| Troubleshooting Guide for Intel® Optane™ Memory |
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