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Intel® Rapid Storage Technology (Intel® RST)

Support information for Intel® Rapid Storage Technology (Intel® RST)

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Error Occurs While Updating to Windows® 10 May 2019 Update (Version 1903) on Some Systems Running Intel® Rapid Storage Technology (Intel® RST) Drivers

Provides steps to fix an update compatibility hold and receiving error: inbox storage driver iastora.sys.

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Issue with Intel® Optane™ memory enabled systems with Intel Rapid Storage Technology (RST) 16.0.x, 16.5.x, 16.7.x

Details of issue specific to related to Intel Optane™ memory-enabled systems with Intel® RST 16.0.x, 16.5.x, 16.7.x ; publicly disclosed on 12/12/2018

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Crash Dump Report and Resolution for Intel® Rapid Storage Technology (Intel® RST)

Dump report and resolution on the Blue Screen of Death (BSOD) issues, which have impacted previous Intel® Rapid Storage Technology (Intel® RST) drivers from 12.x to 15.x releases.

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  • Compatibility

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    • Supported Operating Systems for Intel® Rapid Storage Technology
    • Error Occurs While Updating to Windows® 10 May 2019 Update (V. 1903) on Some Systems Running Intel® RST Drivers
    • Supported Intel® Chipsets and Controller Hubs
    • Support for 4k Sector Disks
    • AHCI Supported Chipsets
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    • Software and Platform Support for Intel® Optane™ Memory
    • Where to Download a CLI Tool that will be Compatible with the Latest Intel® Rapid Storage Technology enterprise (Intel® RSTe) Version?
    • Known Compatibility Issues for Intel® Rapid Storage Technology
    • Intel® RAID Controller Hubs—Linux* Support
      • Option ROM Information for Intel® RAID Controller Hub
      • Intel® Optane™ Memory Ready Motherboards
      • Intel® Rapid Storage Technology (Intel® RST) on Windows 10 is crashing
      • Full Disk Encryption Q&A with Intel® Rapid Start Technology
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    Error Messages

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    • Error Code 0xA0070020 - Unable to Enable Acceleration in the Intel® Optane™ Memory and Storage Management Application
    • Error Codes and Messages While Using Intel® Optane™ Memory System Acceleration
    • How to Resolve Intel® Optane™ Memory Pinning Error: 'Unable to load DLL ‘iaStorAfsServiceApi.dll'' Encountered
    • Intel® Optane™ Memory and Storage Management application Error Messages with memory system acceleration or with a RAID Volume
    • Intel® Rapid Storage Technology (Intel® RST) shows message "At risk (SMART event)"
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    • How To Check the Intel® Rapid Storage Technology (Intel® RST) Driver Version
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    • No Floppy Drive for F6 Install of RAID Driver
    • How to Install and Manage Intel® Optane™ Memory Devices
    • How to Disable System Acceleration with Intel® Optane™ Memory
    • User Guide for Intel® Rapid Storage Technology with Optane™ Memory
    • System Requirements for Intel® Rapid Storage Technology
    • How to Configure, Install, and Manage Intel® Optane™ Memory Before Installing Windows® 10 (Advanced)
    • How to Install and Manage Intel® Optane™ Memory in Windows® 10 (Basic)
    • F6 Installation Method for Intel® Rapid Storage Technology
    • How do I Download Intel® Rapid Storage Technology RAID Drivers?
    • Upgrading Intel® Rapid Storage Technology from Intel® Matrix Storage Manager
      • Secondary/Data Drive Acceleration with Intel® Optane™ Memory
      • Visual Resources for Intel® Optane™ Memory
      • How to Configure RAID or Intel® Optane™ Memory with Intel® RST on an Intel® VMD Capable Platform
      • How Do I Uninstall Intel® Rapid Storage Technology (Intel® RST) with Corrupted Windows* Registry Keys?
      • How Do I Delete a RAID Array?
      • What Software Manages Acceleration with Intel® Optane™ Memory?
      • Controller Hub Isn't Listed During an F6 Install for Intel® Rapid Storage Technology
      • Boot Screen Shows Older Version of Intel® Rapid Storage Technology Software
      • Setting Up RAID When the Operating System is Already Installed
      • Issues with Windows Vista* and Intel® RAID
      • Set Up a RAID-Ready System
      • Set Up a System with Intel® Matrix RAID Technology
      • Installing the Operating System onto a RAID Volume—F6 Install Method
      • Frequently Asked Questions about Installation and Configuration for Intel® Optane™ Memory
      • Quick Start Guide for Intel® Optane™ Memory
      • Why am I not longer able to set up RAID in the BIOS and the Intel®Rapid Storage Technology (Intel® RST) is not longer working?
      • Degraded RAID Volume Won't Rebuild After Failed Hard Drive Is Replaced
      • Factory Deployment Guide for Intel® Optane™ Memory System Acceleration
      • File Copying Was Not Successful. Setup Will Exit - Error Message
      • Determine If the F6 Installation Method Should Be Used to Install Intel® Rapid Storage Technology
      • User Guides for Intel® Rapid Storage Technology, Intel® Matrix Storage Manager, Intel® Matrix Storage Console, and Intel® Application Accelerator
      • Moving a RAID Volume to a Different System
      • How Do I Upgrade Intel® Rapid Storage Technology?
      • Supported Languages for Intel® Rapid Storage Technology
      • Create a RAID 10 Volume Using the Option ROM
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  • Maintenance & Performance

    Maintenance & Performance

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    • RAID Volume Data Verify and Repair
    • Changing the Settings for Intel® Rapid Start Technology
    • How to Check and Repair Your System Disk Drives for Integrity Issues
    • Delete a RAID 1 Mirror Without Data Loss
    • Move a RAID 1 Volume to Larger Hard Drive
    • How to monitor RAID Volumes from Windows*?
    • How to Check and Repair Your System Disk Drives for Integrity Issues
    • Language Resource Version File Not Found Error for Intel® Rapid Storage Technology
    • Recovering a RAID 0 Volume Failure Using Intel® Rapid Storage Technology
    • RAID 5 Volume Remains in Initialize State
      • System Reports for Intel® Rapid Storage Technology
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    • EOL Announcement for Intel® Rapid Recover Technology
    • Frequently Asked Questions for Intel® Optane™ Memory
    • What Is the Intel® Optane™ Memory and Storage Management User Interface?
    • Issue with Intel® Optane™ Memory-Enabled Systems with Intel® Rapid Storage Technology (Intel® RST) 16.0.x, 16.5.x, 16.7.x
    • Windows® 10 Anniversary Edition Update Q-n-A
    • Pinning a File, Folder, or Application for System Acceleration with Intel® Optane™ Memory
    • Intel® Chipset Software and Drivers
    • Intel® Rapid Storage Technology and Intel® Optane™ Memory Applications Will No Longer Be Updated (End-of-Life Notice)
    • Intel® Endpoint Management Assistant (Intel® EMA) JavaScript Libraries Guide
    • Intel® Optane™ Memory: Before You Buy, Key Requirements
      • Frequently Asked Questions about Pinning for Acceleration with Intel® Optane™ Memory
      • Hot Swap Feature for Advanced Host Controller Interface (AHCI) and Intel® Rapid Storage Technology (Intel® RST)
      • Frequently Asked Questions for Intel® Optane™ Memory H Series
      • Why am I not able to change the parameters of the Intel® Rapid Storage Technology (Intel® RST) under the performance tab after the upgrade to version 16.5.1.1030?
      • Is Intel® Smart Response Technology supported on Intel® Rapid Storage Technology version 16.0.2.3402?
      • Product Overview for Intel® Rapid Storage Technology
      • Information on Intel® Rapid Recover Technology
      • Matrix RAID Volumes for Single RAID Arrays
      • RAID Features by Chipset or Controller Hub
      • General Q&A for Intel® Rapid Start Technology
      • Parity Initialization for Intel® Rapid Storage Technology
      • Defining RAID Volumes for Intel® Rapid Storage Technology
      • Supported RAID Migrations for Intel® Rapid Storage Technology
      • Requirements for Using Advanced Host Controller Interface (AHCI) Native Command Queuing Feature
      • Adding Drives to RAID Array
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    • Troubleshoot Detection Issues with the Intel® Optane™ Memory H Series
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    • RAID Installation Issues
    • Troubleshooting RAID Migration Issues
    • Supported Drives for Acceleration with Intel® Optane™ Memory
    • Intel® Optane™ Memory Pinning in Windows* File Explorer Not Available after Installing the Intel® RST 16.7 Driver
    • How Do I Create a RAID 0 Volume?
    • Resolve Detection Issues with Intel® Optane™ Memory
    • Detection and Enablement Troubleshooting for Intel® Optane™ Memory
      • Intel® RST Driver and Intel® Optane™ Memory Capable App Version Mismatch After Update
      • Random Drive Failures After Installing Intel® Matrix Storage Manager Version 8.9
      • System won't boot back to a RAID Volume
      • I cannot see the Intel® Optane™ Memory portion of the Intel® Optane™ Memory H Series device in the System BIOS
      • Crash Dump Report for Intel® Rapid Storage Technology (Intel® RST) and Releases to Resolve the Issues Related to System Crashing
      • Unsupported System Drive: Last Partition Unable to Resize Error
      • Intel® Rapid Storage Technology (Intel® RST) on Windows 10® is crashing
      • Workaround for Issue with Windows* File Explorer after Installing the Intel® RST 16.7 Driver for Intel® Optane™ Memory
      • Recover a Lost Intel® Management Engine Admin Password
      • Setup Did Not Find Any Hard Disk Drives Installed in Your Computer
      • Volume Creation Failed Error
      • Service Not Running in Intel® Rapid Storage Technology Version 9.6 After Boot on Windows 7*
      • Rebuilding Degraded RAID Volume After Failed Drive Is Replaced
      • Unable to View S.M.A.R.T. Values After Setting Up a RAID Volume
      • No Option to Create a Recovery Volume for Controller That Supports Intel® Rapid Storage Technology
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  • Compatibility

    Compatibility

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    • Supported Operating Systems for Intel® Rapid Storage Technology
    • Error Occurs While Updating to Windows® 10 May 2019 Update (V. 1903) on Some Systems Running Intel® RST Drivers
    • Supported Intel® Chipsets and Controller Hubs
    • Support for 4k Sector Disks
    • AHCI Supported Chipsets
    • Support for 4k Sector Disks
    • Software and Platform Support for Intel® Optane™ Memory
    • Where to Download a CLI Tool that will be Compatible with the Latest Intel® Rapid Storage Technology enterprise (Intel® RSTe) Version?
    • Known Compatibility Issues for Intel® Rapid Storage Technology
    • Intel® RAID Controller Hubs—Linux* Support
      • Option ROM Information for Intel® RAID Controller Hub
      • Intel® Optane™ Memory Ready Motherboards
      • Intel® Rapid Storage Technology (Intel® RST) on Windows 10 is crashing
      • Full Disk Encryption Q&A with Intel® Rapid Start Technology
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  • Error Messages

    Error Messages

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    • Error Code 0xA0070020 - Unable to Enable Acceleration in the Intel® Optane™ Memory and Storage Management Application
    • Error Codes and Messages While Using Intel® Optane™ Memory System Acceleration
    • How to Resolve Intel® Optane™ Memory Pinning Error: 'Unable to load DLL ‘iaStorAfsServiceApi.dll'' Encountered
    • Intel® Optane™ Memory and Storage Management application Error Messages with memory system acceleration or with a RAID Volume
    • Intel® Rapid Storage Technology (Intel® RST) shows message "At risk (SMART event)"
  • Identify My Product

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    • How To Check the Intel® Rapid Storage Technology (Intel® RST) Driver Version
  • Install & Setup

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    • No Floppy Drive for F6 Install of RAID Driver
    • How to Install and Manage Intel® Optane™ Memory Devices
    • How to Disable System Acceleration with Intel® Optane™ Memory
    • User Guide for Intel® Rapid Storage Technology with Optane™ Memory
    • System Requirements for Intel® Rapid Storage Technology
    • How to Configure, Install, and Manage Intel® Optane™ Memory Before Installing Windows® 10 (Advanced)
    • How to Install and Manage Intel® Optane™ Memory in Windows® 10 (Basic)
    • F6 Installation Method for Intel® Rapid Storage Technology
    • How do I Download Intel® Rapid Storage Technology RAID Drivers?
    • Upgrading Intel® Rapid Storage Technology from Intel® Matrix Storage Manager
      • Secondary/Data Drive Acceleration with Intel® Optane™ Memory
      • Visual Resources for Intel® Optane™ Memory
      • How to Configure RAID or Intel® Optane™ Memory with Intel® RST on an Intel® VMD Capable Platform
      • How Do I Uninstall Intel® Rapid Storage Technology (Intel® RST) with Corrupted Windows* Registry Keys?
      • How Do I Delete a RAID Array?
      • What Software Manages Acceleration with Intel® Optane™ Memory?
      • Controller Hub Isn't Listed During an F6 Install for Intel® Rapid Storage Technology
      • Boot Screen Shows Older Version of Intel® Rapid Storage Technology Software
      • Setting Up RAID When the Operating System is Already Installed
      • Issues with Windows Vista* and Intel® RAID
      • Set Up a RAID-Ready System
      • Set Up a System with Intel® Matrix RAID Technology
      • Installing the Operating System onto a RAID Volume—F6 Install Method
      • Frequently Asked Questions about Installation and Configuration for Intel® Optane™ Memory
      • Quick Start Guide for Intel® Optane™ Memory
      • Why am I not longer able to set up RAID in the BIOS and the Intel®Rapid Storage Technology (Intel® RST) is not longer working?
      • Degraded RAID Volume Won't Rebuild After Failed Hard Drive Is Replaced
      • Factory Deployment Guide for Intel® Optane™ Memory System Acceleration
      • File Copying Was Not Successful. Setup Will Exit - Error Message
      • Determine If the F6 Installation Method Should Be Used to Install Intel® Rapid Storage Technology
      • User Guides for Intel® Rapid Storage Technology, Intel® Matrix Storage Manager, Intel® Matrix Storage Console, and Intel® Application Accelerator
      • Moving a RAID Volume to a Different System
      • How Do I Upgrade Intel® Rapid Storage Technology?
      • Supported Languages for Intel® Rapid Storage Technology
      • Create a RAID 10 Volume Using the Option ROM
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  • Maintenance & Performance

    Maintenance & Performance

    Sorry, there are no results matching your filter criteria.
    • RAID Volume Data Verify and Repair
    • Changing the Settings for Intel® Rapid Start Technology
    • How to Check and Repair Your System Disk Drives for Integrity Issues
    • Delete a RAID 1 Mirror Without Data Loss
    • Move a RAID 1 Volume to Larger Hard Drive
    • How to monitor RAID Volumes from Windows*?
    • How to Check and Repair Your System Disk Drives for Integrity Issues
    • Language Resource Version File Not Found Error for Intel® Rapid Storage Technology
    • Recovering a RAID 0 Volume Failure Using Intel® Rapid Storage Technology
    • RAID 5 Volume Remains in Initialize State
      • System Reports for Intel® Rapid Storage Technology
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  • Product Information & Documentation

    Product Information & Documentation

    Sorry, there are no results matching your filter criteria.
    • EOL Announcement for Intel® Rapid Recover Technology
    • Frequently Asked Questions for Intel® Optane™ Memory
    • What Is the Intel® Optane™ Memory and Storage Management User Interface?
    • Issue with Intel® Optane™ Memory-Enabled Systems with Intel® Rapid Storage Technology (Intel® RST) 16.0.x, 16.5.x, 16.7.x
    • Windows® 10 Anniversary Edition Update Q-n-A
    • Pinning a File, Folder, or Application for System Acceleration with Intel® Optane™ Memory
    • Intel® Chipset Software and Drivers
    • Intel® Rapid Storage Technology and Intel® Optane™ Memory Applications Will No Longer Be Updated (End-of-Life Notice)
    • Intel® Endpoint Management Assistant (Intel® EMA) JavaScript Libraries Guide
    • Intel® Optane™ Memory: Before You Buy, Key Requirements
      • Frequently Asked Questions about Pinning for Acceleration with Intel® Optane™ Memory
      • Hot Swap Feature for Advanced Host Controller Interface (AHCI) and Intel® Rapid Storage Technology (Intel® RST)
      • Frequently Asked Questions for Intel® Optane™ Memory H Series
      • Why am I not able to change the parameters of the Intel® Rapid Storage Technology (Intel® RST) under the performance tab after the upgrade to version 16.5.1.1030?
      • Is Intel® Smart Response Technology supported on Intel® Rapid Storage Technology version 16.0.2.3402?
      • Product Overview for Intel® Rapid Storage Technology
      • Information on Intel® Rapid Recover Technology
      • Matrix RAID Volumes for Single RAID Arrays
      • RAID Features by Chipset or Controller Hub
      • General Q&A for Intel® Rapid Start Technology
      • Parity Initialization for Intel® Rapid Storage Technology
      • Defining RAID Volumes for Intel® Rapid Storage Technology
      • Supported RAID Migrations for Intel® Rapid Storage Technology
      • Requirements for Using Advanced Host Controller Interface (AHCI) Native Command Queuing Feature
      • Adding Drives to RAID Array
    Show Less Show more
  • Troubleshooting

    Troubleshooting

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    • Troubleshoot Detection Issues with the Intel® Optane™ Memory H Series
    • Data Loss Reported after Clicking on Pop-Up in Intel® Rapid Storage Technology (Intel® RST)
    • Troubleshooting RAID Volume Issues
    • RAID Installation Issues
    • Troubleshooting RAID Migration Issues
    • Supported Drives for Acceleration with Intel® Optane™ Memory
    • Intel® Optane™ Memory Pinning in Windows* File Explorer Not Available after Installing the Intel® RST 16.7 Driver
    • How Do I Create a RAID 0 Volume?
    • Resolve Detection Issues with Intel® Optane™ Memory
    • Detection and Enablement Troubleshooting for Intel® Optane™ Memory
      • Intel® RST Driver and Intel® Optane™ Memory Capable App Version Mismatch After Update
      • Random Drive Failures After Installing Intel® Matrix Storage Manager Version 8.9
      • System won't boot back to a RAID Volume
      • I cannot see the Intel® Optane™ Memory portion of the Intel® Optane™ Memory H Series device in the System BIOS
      • Crash Dump Report for Intel® Rapid Storage Technology (Intel® RST) and Releases to Resolve the Issues Related to System Crashing
      • Unsupported System Drive: Last Partition Unable to Resize Error
      • Intel® Rapid Storage Technology (Intel® RST) on Windows 10® is crashing
      • Workaround for Issue with Windows* File Explorer after Installing the Intel® RST 16.7 Driver for Intel® Optane™ Memory
      • Recover a Lost Intel® Management Engine Admin Password
      • Setup Did Not Find Any Hard Disk Drives Installed in Your Computer
      • Volume Creation Failed Error
      • Service Not Running in Intel® Rapid Storage Technology Version 9.6 After Boot on Windows 7*
      • Rebuilding Degraded RAID Volume After Failed Drive Is Replaced
      • Unable to View S.M.A.R.T. Values After Setting Up a RAID Volume
      • No Option to Create a Recovery Volume for Controller That Supports Intel® Rapid Storage Technology
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