Support
Intel® Optane™ Memory Series
Support information for Intel® Optane™ Memory Series
Top Topics
Intel® Rapid Storage Technology and Intel® Optane™ Memory Applications Will No Longer Be Updated (End-of-Life Notice)
End-of-life notice for Intel® Rapid Storage Technology (Intel® RST) and Intel® Optane™ Memory.
Issue with Intel® Optane™ memory enabled systems with Intel Rapid Storage Technology (RST) 16.0.x, 16.5.x, 16.7.x
Details of issue specific to related to Intel Optane™ memory-enabled systems with Intel® RST 16.0.x, 16.5.x, 16.7.x ; publicly disclosed on 12/12/2018
Installation Guide for Intel® Optane™ Memory
How to install the Intel® Optane™ memory supported software applications. Includes the process to enable and disable system acceleration.
Troubleshooting Guide for Intel® Optane™ Memory
This article includes detailed troubleshooting process for common issues during configuration and setup.
Visual Resources for Intel® Optane™ Memory
Select basic or advanced instructions on installing, enabling, and disabling. You can also see how to navigate the user interface.
Frequently Asked Questions for Intel® Optane™ Memory
View frequently asked questions for Intel® Optane™ memory.
Intel® Optane™ Memory System Acceleration Software
To enable system acceleration, you need the appropriate Intel® Rapid Storage Technology (Intel® RST) driver and applications.
Error Codes and Messages While Enabling and Disabling Intel® Optane™ Memory
Provides details about error codes and messages you might see while enabling or disabling.
How to Resolve Intel® Optane™ Memory Pinning Error: 'Unable to load DLL ‘iaStorAfsServiceApi.dll'' Encountered
Learn how to Resolve Intel® Optane™ Memory Pinning Error: Unable to load DLL ‘iaStorAfsServiceApi.dll.
Compatibility
Connectivity
Error Messages
Identify My Product
Install & Setup
Product Codes & Spare Parts
Product Information & Documentation
Troubleshooting
Warranty & RMA
Maintenance & Performance
Product Comparison
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-
Compatibility
Compatibility
Sorry, there are no results matching your filter criteria.- Error Occurs While Updating to Windows® 10 May 2019 Update (V. 1903) on Some Systems Running Intel® RST Drivers
- Can Intel® Optane memory, Intel® Optane™ Memory M10 Series, or Intel® Optane™ Memory H10 Series be used on SATA "AHCI" mode?
- Can Intel® Optane™ Memory be used as RAM?
- Find Compatibility Information for Intel Products
- Can Multiple Intel® Optane™ Memory Devices Be Combined as a RAID Volume?
- Software and Platform Support for Intel® Optane™ Memory
- Can I Accelerate a PCIe* NVMe* SSD with Intel® Optane™ Memory?
- Intel® Optane™ Memory Ready Motherboards
-
Error Messages
Error Messages
Sorry, there are no results matching your filter criteria.- Error Codes 0xA0070021, 0xA0080003, 0xA0080005, 0xA0080006, or 0xA0080007, 0xA0080000, 0xA0080001, 0xA008001E, or 0xA008001F
- Error Code 0xA0070020 - Unable to Enable Acceleration in the Intel® Optane™ Memory and Storage Management Application
- Error Codes 0xA0010063, 0xA0010064, 0xA007000D, 0xA0070032 or 0xA0040008 - Data on the Intel® Optane™ Memory Module
- Error Code 0xA0080029 , 0xA008002C or 0xA0090007 - When Managing Intel® Optane™ Memory on a System with Multiple Users
- Error Code 0xA00906B3 - Intel® RST Service Disruption
- Error Code 0xA0000001, 0xA0070000, 0xA0070015, or 0xA00A002C - During the Intel® Optane™ Memory Enabling Process
- Error Codes and Messages While Using Intel® Optane™ Memory System Acceleration
- Error Code - Resizing the Drive for Acceleration with Intel® Optane™ Memory
- Compatibility Error Message for Intel® Optane™ Memory
- Error Codes 0xA00A002B, 0xA00A0030, or 0xA00A002F - Incompatibility for Pinning with Intel® Optane™ Memory
- Error Codes 0xA0070025, 0xA0070026, 0xA0070027, or 0xA0070031 - Error occurs During the Disabling Process with Intel® Optane™ Memory:
- Error Code 0xA0080008 - After Enabling Acceleration with Intel® Optane™ Memory
- Error Code 0xA007001E - Problems in Creating a Volume with the Current Disk Pair
- Error Code 0xA00A002A - More Than One Intel® Optane™ Memory Operation in Progress
- Error Codes - Problems when Pinning with Intel® Optane™ Memory
- Error Code 0xA008002E - When the Intel® RST Driver and Application Are Incompatible
- Error Code 0xA008000C - While Trying to Enable Acceleration with Intel® Optane™ Memory
- Error Code 0xA007000B - Insufficient Space at the Beginning of the Drive to Create a Volume with Intel® Optane™ Memory
- Error Code 0xA0070004 - Incorrect Metadata on the Intel® Optane™ Memory Device
- Error Codes 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019 - Compatibility Issue with Intel® Optane™ Memory
- Error Code 0xA0070002 or 0xA0040002 - Incompatible Drive Type with Intel® Optane™ Memory
- Error Code 0xA0010050 - Managing Intel® Optane™ Memory
- Error Codes 0xA008002A, 0xA008002B, or 0xA008002D or Messages - BIOS Settings or Compatibility with Intel® Optane™ Memory
- Error Message - Drive Is Starting to Degrade with Intel® Optane™ Memory Volume
- Error Message - Problem Migrating Files with Intel® Optane™ Memory
- Error Code 0xA00A0000 or 0xA00A0029 - Intel® Optane™ Memory Pinning Service
- How to Clear Metadata Using Intel® RSTCLI with Intel® Optane™ Memory
- How to Resolve Intel® Optane™ Memory Pinning Error: 'Unable to load DLL ‘iaStorAfsServiceApi.dll'' Encountered
- Intel® Optane™ Memory and Storage Management application Error Messages with memory system acceleration or with a RAID Volume
- Intel® Rapid Storage Technology (Intel® RST) shows message "At risk (SMART event)"
-
Identify My Product
Identify My Product
Sorry, there are no results matching your filter criteria. -
Install & Setup
Install & Setup
Sorry, there are no results matching your filter criteria.- How to Install and Manage Intel® Optane™ Memory Devices
- How to Disable System Acceleration with Intel® Optane™ Memory
- User Guide for Intel® Rapid Storage Technology with Optane™ Memory
- How to Configure, Install, and Manage Intel® Optane™ Memory Before Installing Windows® 10 (Advanced)
- How to Install and Manage Intel® Optane™ Memory in Windows® 10 (Basic)
- Secondary/Data Drive Acceleration with Intel® Optane™ Memory
- Can Intel® Optane™ Memory Be Used as a Storage SSD?
- Visual Resources for Intel® Optane™ Memory
- Proper Handling Techniques and Precautions for Your M.2 Device
- How to Configure RAID or Intel® Optane™ Memory with Intel® RST on an Intel® VMD Capable Platform
- How to Install the Intel® Optane™ Memory and Storage Management
- Error when installing an Intel® application from the Microsoft® Store
- Intel® Optane™ Memory Assets for Managed IT
- How to Initialize Your Intel® SSD in Windows*
- Installing Intel® Optane™ Memory on Intel® NUC Kits
- Is It Possible to Accelerate a Dual Boot with Intel® Optane™ Memory?
- What Is the Torque Value and Screw Size for Intel® M.2 and 2.5″ SSDs?
- What Software Manages Acceleration with Intel® Optane™ Memory?
- Converting a Data SSD or SSD with Windows* Installation from Legacy to UEFI without Data Loss
- When Trying to Activate my Intel® Optane Memory, How Can I Fix the Error Message: No Compatible Disk?
- How to Install Windows® 10 to a GUID Partition Table (GPT) Partition
- Convert an ESD File to a WIM File for Driver Updates in Your Windows Image*
- Frequently Asked Questions about Installation and Configuration for Intel® Optane™ Memory
- Quick Start Guide for Intel® Optane™ Memory
- Guidance for Injecting Intel® RST Driver into Windows Pre-Installation Environment* (WinPE*) for Intel® Optane™/Intel® RAID Volume
- How to Resolve the Error Message: BIOS Configuration not Compatible with Intel® Optane Memory?
- How to Determine System Acceleration is Active with Intel® Optane™ Memory
- Intel® Optane™ Memory cannot be seen in the BIOS and Device manager on Intel® NUC Kit NUC7i5BNHX1 with Intel® Optane™ Memory
- Factory Deployment Guide for Intel® Optane™ Memory System Acceleration
-
Maintenance & Performance
Maintenance & Performance
Sorry, there are no results matching your filter criteria.- Overview for Intel® Solid State Drive Tools
- Removing Partitions with Microsoft DiskPart*
- Intel® Memory and Storage Tool: Quick Tips on How to View Drive Details, Update Firmware, and View/Export SMART Logs
- How to Update Firmware on Intel® SSDs with the Intel® Firmware Update Tool
- Options to Defragment the Hard Disk Drive (HDD) Are Grayed Out After Installing Intel® Optane™ Memory
- Protect the Lifespan of Your Intel® SSD
- Evaluation Guide for Intel® Optane™ Memory
- How to Check and Repair Your System Disk Drives for Integrity Issues
- How to Check and Repair Your System Disk Drives for Integrity Issues
-
Product Comparison
Product Comparison
Sorry, there are no results matching your filter criteria. -
Product Information & Documentation
Product Information & Documentation
Sorry, there are no results matching your filter criteria.- EOL Announcement for Intel® Rapid Recover Technology
- Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
- Can Intel® Optane™ Memory Be Used with Opal Security*?
- Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory
- Frequently Asked Questions for Intel® Optane™ Memory
- Data Recovery Options for Intel® SSDs
- What Is the Intel® Optane™ Memory and Storage Management User Interface?
- Statement of Volatility for Intel® SSDs
- SSD Advertised Size vs. Operating Systems Reported Size
- What Is the Difference Between Intel® Optane™ Memory and an SSD?
- Issue with Intel® Optane™ Memory-Enabled Systems with Intel® Rapid Storage Technology (Intel® RST) 16.0.x, 16.5.x, 16.7.x
- Common SMART Attributes for Client Intel® SSD's and Intel® Optane™ Technology Products
- Pinning a File, Folder, or Application for System Acceleration with Intel® Optane™ Memory
- End-of-Life (EOL) Announcement for the Intel® SSD Toolbox and Intel® SSD Data Center Tool Applications
- Declaration of Conformity for Intel® Products
- ISO Certifications for Intel® Products
- Intel EU Single Place of Contact Address Change
- Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
- Intel® Rapid Storage Technology and Intel® Optane™ Memory Applications Will No Longer Be Updated (End-of-Life Notice)
- Is It Necessary to Add a Cooling Solution to an Intel® SSD, and How Do I Find the Supported Temperature?
- Intel® Optane™ Memory: Before You Buy, Key Requirements
- How to Find Compatible SSDs Based on Specific Specs
- Can I Use Intel® Optane™ SSD 900P or 905P Series for System Acceleration?
- Frequently Asked Questions about Pinning for Acceleration with Intel® Optane™ Memory
- Is It Possible to Recover SSD after Enabling ATA Security?
- FIPS-140-2 Certification
- Product Briefs for Intel® Solid State Drives and Modules
- What is the Country of Origin (COO) of Intel® Solid State Drives
- BSMI RoHS Certifications for Intel® Solid State Drives and Modules
- Green Product Label for China RoHS Conformity Assessment
- I typically run defrag on my HDD to optimize performance. Can I still defragment once it's accelerated with Intel® Optane™ memory?
- How do I find pricing information for Intel® SSDs
- New Branding for 3D XPoint™
- What's in the Box for Intel® Optane™ Memory Series
- REACH SVHC Compliance for All Intel® Products
- 8th Gen Intel® Core™ i5+/i7+ Platforms Featuring Intel® Optane™ Memory
- BSMI RoHS Certifications for Intel® Optane™ Memory Series
-
Troubleshooting
Troubleshooting
Sorry, there are no results matching your filter criteria.- Drive Detection and Performance Troubleshooting Wizard for Intel® SSDs, Intel® Optane™ Memory, and Intel® SSD Tools
- Supported Drives for Acceleration with Intel® Optane™ Memory
- Unable to Boot to the Operating System Due to Blue Screen
- System Does Not Boot After Removing Intel® Rapid Storage Technology (Intel® RST) Driver
- High Processor Usage Caused by Intel® Optane™ Memory Software
- Unable to Create Two Intel® Optane™ Memory Volumes
- Intel® SSDs: Extracting System Logs for Debug
- Unable to Accelerate RAID Volume with Intel® Optane Memory
- Windows® 10 Failed to Boot with Error Code 0xc00000e9 on Intel® Solid State Drive
- Solid State Drives Are Not Detected by the NUC
- Intel® Optane™ Memory Pinning in Windows* File Explorer Not Available after Installing the Intel® RST 16.7 Driver
- How Do You Enable the Admin Account to Use Drag and Drop Pinning?
- BIOS (Basic Input Output System) Reports Failing Drive
- Intel® Optane™ Memory Causing System to Freeze
- Resolve Detection Issues with Intel® Optane™ Memory
- Detection and Enablement Troubleshooting for Intel® Optane™ Memory
- How to Perform Quick Diagnostic / Full Diagnostic of SSD Drive Using Intel® Memory and Storage Tool (Intel® MAS) GUI
- Intel® RST Driver and Intel® Optane™ Memory Capable App Version Mismatch After Update
- Statistics Don't Display on 32GB Module for Intel® Optane™ Memory
- Crash Dump Report for Intel® Rapid Storage Technology (Intel® RST) and Releases to Resolve the Issues Related to System Crashing
- Troubleshooting Guide for Intel® Optane™ Memory
- Unsupported System Drive: Last Partition Unable to Resize Error
- Why doesn't Intel® Optane™ Memory appear in the system or BIOS?
- Intel® Optane™ Application Shows Error Code 0xA0040008 When Enabling Acceleration
- How can I configure or reset the Intel Optane™ Memory in MSI® system to non Optane
- Intel® Optane™ Not Recognized on Intel® NUC Kit NUC7i5BNH After Windows® 10 Installation.
- Unable to boot OS after removing Intel® Optane™ Memory Series
- Cannot Enable Intel® Optane™ Memory, Getting Error Message that States "no compatible module found'
- Why doesn't Intel® Optane™ Memory appear in the system or BIOS?
- Workaround for Issue with Windows* File Explorer after Installing the Intel® RST 16.7 Driver for Intel® Optane™ Memory
-
Warranty & RMA
Warranty & RMA
Sorry, there are no results matching your filter criteria.- Warranty for Intel® SSDs and Modules (Client)
- Customer Support Options for Discontinued Intel® SSDs
- Find Model, Serial, and SA Numbers for Intel® SSDs and Modules
- Limited Warranties for Intel® Solid State Drives and Modules
- Warranty Information for Intel® Solid State Drives and Modules
- Warranty Information for Intel® Solid State Drives and Modules
- Support Phone Numbers for Intel® Solid State Drives and Modules
-
Compatibility
Compatibility
Sorry, there are no results matching your filter criteria.- Error Occurs While Updating to Windows® 10 May 2019 Update (V. 1903) on Some Systems Running Intel® RST Drivers
- Can Intel® Optane memory, Intel® Optane™ Memory M10 Series, or Intel® Optane™ Memory H10 Series be used on SATA "AHCI" mode?
- Can Intel® Optane™ Memory be used as RAM?
- Find Compatibility Information for Intel Products
- Can Multiple Intel® Optane™ Memory Devices Be Combined as a RAID Volume?
- Software and Platform Support for Intel® Optane™ Memory
- Can I Accelerate a PCIe* NVMe* SSD with Intel® Optane™ Memory?
- Intel® Optane™ Memory Ready Motherboards
-
Error Messages
Error Messages
Sorry, there are no results matching your filter criteria.- Error Codes 0xA0070021, 0xA0080003, 0xA0080005, 0xA0080006, or 0xA0080007, 0xA0080000, 0xA0080001, 0xA008001E, or 0xA008001F
- Error Code 0xA0070020 - Unable to Enable Acceleration in the Intel® Optane™ Memory and Storage Management Application
- Error Codes 0xA0010063, 0xA0010064, 0xA007000D, 0xA0070032 or 0xA0040008 - Data on the Intel® Optane™ Memory Module
- Error Code 0xA0080029 , 0xA008002C or 0xA0090007 - When Managing Intel® Optane™ Memory on a System with Multiple Users
- Error Code 0xA00906B3 - Intel® RST Service Disruption
- Error Code 0xA0000001, 0xA0070000, 0xA0070015, or 0xA00A002C - During the Intel® Optane™ Memory Enabling Process
- Error Codes and Messages While Using Intel® Optane™ Memory System Acceleration
- Error Code - Resizing the Drive for Acceleration with Intel® Optane™ Memory
- Compatibility Error Message for Intel® Optane™ Memory
- Error Codes 0xA00A002B, 0xA00A0030, or 0xA00A002F - Incompatibility for Pinning with Intel® Optane™ Memory
- Error Codes 0xA0070025, 0xA0070026, 0xA0070027, or 0xA0070031 - Error occurs During the Disabling Process with Intel® Optane™ Memory:
- Error Code 0xA0080008 - After Enabling Acceleration with Intel® Optane™ Memory
- Error Code 0xA007001E - Problems in Creating a Volume with the Current Disk Pair
- Error Code 0xA00A002A - More Than One Intel® Optane™ Memory Operation in Progress
- Error Codes - Problems when Pinning with Intel® Optane™ Memory
- Error Code 0xA008002E - When the Intel® RST Driver and Application Are Incompatible
- Error Code 0xA008000C - While Trying to Enable Acceleration with Intel® Optane™ Memory
- Error Code 0xA007000B - Insufficient Space at the Beginning of the Drive to Create a Volume with Intel® Optane™ Memory
- Error Code 0xA0070004 - Incorrect Metadata on the Intel® Optane™ Memory Device
- Error Codes 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019 - Compatibility Issue with Intel® Optane™ Memory
- Error Code 0xA0070002 or 0xA0040002 - Incompatible Drive Type with Intel® Optane™ Memory
- Error Code 0xA0010050 - Managing Intel® Optane™ Memory
- Error Codes 0xA008002A, 0xA008002B, or 0xA008002D or Messages - BIOS Settings or Compatibility with Intel® Optane™ Memory
- Error Message - Drive Is Starting to Degrade with Intel® Optane™ Memory Volume
- Error Message - Problem Migrating Files with Intel® Optane™ Memory
- Error Code 0xA00A0000 or 0xA00A0029 - Intel® Optane™ Memory Pinning Service
- How to Clear Metadata Using Intel® RSTCLI with Intel® Optane™ Memory
- How to Resolve Intel® Optane™ Memory Pinning Error: 'Unable to load DLL ‘iaStorAfsServiceApi.dll'' Encountered
- Intel® Optane™ Memory and Storage Management application Error Messages with memory system acceleration or with a RAID Volume
- Intel® Rapid Storage Technology (Intel® RST) shows message "At risk (SMART event)"
-
Identify My Product
Identify My Product
Sorry, there are no results matching your filter criteria. -
Install & Setup
Install & Setup
Sorry, there are no results matching your filter criteria.- How to Install and Manage Intel® Optane™ Memory Devices
- How to Disable System Acceleration with Intel® Optane™ Memory
- User Guide for Intel® Rapid Storage Technology with Optane™ Memory
- How to Configure, Install, and Manage Intel® Optane™ Memory Before Installing Windows® 10 (Advanced)
- How to Install and Manage Intel® Optane™ Memory in Windows® 10 (Basic)
- Secondary/Data Drive Acceleration with Intel® Optane™ Memory
- Can Intel® Optane™ Memory Be Used as a Storage SSD?
- Visual Resources for Intel® Optane™ Memory
- Proper Handling Techniques and Precautions for Your M.2 Device
- How to Configure RAID or Intel® Optane™ Memory with Intel® RST on an Intel® VMD Capable Platform
- How to Install the Intel® Optane™ Memory and Storage Management
- Error when installing an Intel® application from the Microsoft® Store
- Intel® Optane™ Memory Assets for Managed IT
- How to Initialize Your Intel® SSD in Windows*
- Installing Intel® Optane™ Memory on Intel® NUC Kits
- Is It Possible to Accelerate a Dual Boot with Intel® Optane™ Memory?
- What Is the Torque Value and Screw Size for Intel® M.2 and 2.5″ SSDs?
- What Software Manages Acceleration with Intel® Optane™ Memory?
- Converting a Data SSD or SSD with Windows* Installation from Legacy to UEFI without Data Loss
- When Trying to Activate my Intel® Optane Memory, How Can I Fix the Error Message: No Compatible Disk?
- How to Install Windows® 10 to a GUID Partition Table (GPT) Partition
- Convert an ESD File to a WIM File for Driver Updates in Your Windows Image*
- Frequently Asked Questions about Installation and Configuration for Intel® Optane™ Memory
- Quick Start Guide for Intel® Optane™ Memory
- Guidance for Injecting Intel® RST Driver into Windows Pre-Installation Environment* (WinPE*) for Intel® Optane™/Intel® RAID Volume
- How to Resolve the Error Message: BIOS Configuration not Compatible with Intel® Optane Memory?
- How to Determine System Acceleration is Active with Intel® Optane™ Memory
- Intel® Optane™ Memory cannot be seen in the BIOS and Device manager on Intel® NUC Kit NUC7i5BNHX1 with Intel® Optane™ Memory
- Factory Deployment Guide for Intel® Optane™ Memory System Acceleration
-
Maintenance & Performance
Maintenance & Performance
Sorry, there are no results matching your filter criteria.- Overview for Intel® Solid State Drive Tools
- Removing Partitions with Microsoft DiskPart*
- Intel® Memory and Storage Tool: Quick Tips on How to View Drive Details, Update Firmware, and View/Export SMART Logs
- How to Update Firmware on Intel® SSDs with the Intel® Firmware Update Tool
- Options to Defragment the Hard Disk Drive (HDD) Are Grayed Out After Installing Intel® Optane™ Memory
- Protect the Lifespan of Your Intel® SSD
- Evaluation Guide for Intel® Optane™ Memory
- How to Check and Repair Your System Disk Drives for Integrity Issues
- How to Check and Repair Your System Disk Drives for Integrity Issues
-
Product Comparison
Product Comparison
Sorry, there are no results matching your filter criteria. -
Product Information & Documentation
Product Information & Documentation
Sorry, there are no results matching your filter criteria.- EOL Announcement for Intel® Rapid Recover Technology
- Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
- Can Intel® Optane™ Memory Be Used with Opal Security*?
- Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory
- Frequently Asked Questions for Intel® Optane™ Memory
- Data Recovery Options for Intel® SSDs
- What Is the Intel® Optane™ Memory and Storage Management User Interface?
- Statement of Volatility for Intel® SSDs
- SSD Advertised Size vs. Operating Systems Reported Size
- What Is the Difference Between Intel® Optane™ Memory and an SSD?
- Issue with Intel® Optane™ Memory-Enabled Systems with Intel® Rapid Storage Technology (Intel® RST) 16.0.x, 16.5.x, 16.7.x
- Common SMART Attributes for Client Intel® SSD's and Intel® Optane™ Technology Products
- Pinning a File, Folder, or Application for System Acceleration with Intel® Optane™ Memory
- End-of-Life (EOL) Announcement for the Intel® SSD Toolbox and Intel® SSD Data Center Tool Applications
- Declaration of Conformity for Intel® Products
- ISO Certifications for Intel® Products
- Intel EU Single Place of Contact Address Change
- Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
- Intel® Rapid Storage Technology and Intel® Optane™ Memory Applications Will No Longer Be Updated (End-of-Life Notice)
- Is It Necessary to Add a Cooling Solution to an Intel® SSD, and How Do I Find the Supported Temperature?
- Intel® Optane™ Memory: Before You Buy, Key Requirements
- How to Find Compatible SSDs Based on Specific Specs
- Can I Use Intel® Optane™ SSD 900P or 905P Series for System Acceleration?
- Frequently Asked Questions about Pinning for Acceleration with Intel® Optane™ Memory
- Is It Possible to Recover SSD after Enabling ATA Security?
- FIPS-140-2 Certification
- Product Briefs for Intel® Solid State Drives and Modules
- What is the Country of Origin (COO) of Intel® Solid State Drives
- BSMI RoHS Certifications for Intel® Solid State Drives and Modules
- Green Product Label for China RoHS Conformity Assessment
- I typically run defrag on my HDD to optimize performance. Can I still defragment once it's accelerated with Intel® Optane™ memory?
- How do I find pricing information for Intel® SSDs
- New Branding for 3D XPoint™
- What's in the Box for Intel® Optane™ Memory Series
- REACH SVHC Compliance for All Intel® Products
- 8th Gen Intel® Core™ i5+/i7+ Platforms Featuring Intel® Optane™ Memory
- BSMI RoHS Certifications for Intel® Optane™ Memory Series
-
Troubleshooting
Troubleshooting
Sorry, there are no results matching your filter criteria.- Drive Detection and Performance Troubleshooting Wizard for Intel® SSDs, Intel® Optane™ Memory, and Intel® SSD Tools
- Supported Drives for Acceleration with Intel® Optane™ Memory
- Unable to Boot to the Operating System Due to Blue Screen
- System Does Not Boot After Removing Intel® Rapid Storage Technology (Intel® RST) Driver
- High Processor Usage Caused by Intel® Optane™ Memory Software
- Unable to Create Two Intel® Optane™ Memory Volumes
- Intel® SSDs: Extracting System Logs for Debug
- Unable to Accelerate RAID Volume with Intel® Optane Memory
- Windows® 10 Failed to Boot with Error Code 0xc00000e9 on Intel® Solid State Drive
- Solid State Drives Are Not Detected by the NUC
- Intel® Optane™ Memory Pinning in Windows* File Explorer Not Available after Installing the Intel® RST 16.7 Driver
- How Do You Enable the Admin Account to Use Drag and Drop Pinning?
- BIOS (Basic Input Output System) Reports Failing Drive
- Intel® Optane™ Memory Causing System to Freeze
- Resolve Detection Issues with Intel® Optane™ Memory
- Detection and Enablement Troubleshooting for Intel® Optane™ Memory
- How to Perform Quick Diagnostic / Full Diagnostic of SSD Drive Using Intel® Memory and Storage Tool (Intel® MAS) GUI
- Intel® RST Driver and Intel® Optane™ Memory Capable App Version Mismatch After Update
- Statistics Don't Display on 32GB Module for Intel® Optane™ Memory
- Crash Dump Report for Intel® Rapid Storage Technology (Intel® RST) and Releases to Resolve the Issues Related to System Crashing
- Troubleshooting Guide for Intel® Optane™ Memory
- Unsupported System Drive: Last Partition Unable to Resize Error
- Why doesn't Intel® Optane™ Memory appear in the system or BIOS?
- Intel® Optane™ Application Shows Error Code 0xA0040008 When Enabling Acceleration
- How can I configure or reset the Intel Optane™ Memory in MSI® system to non Optane
- Intel® Optane™ Not Recognized on Intel® NUC Kit NUC7i5BNH After Windows® 10 Installation.
- Unable to boot OS after removing Intel® Optane™ Memory Series
- Cannot Enable Intel® Optane™ Memory, Getting Error Message that States "no compatible module found'
- Why doesn't Intel® Optane™ Memory appear in the system or BIOS?
- Workaround for Issue with Windows* File Explorer after Installing the Intel® RST 16.7 Driver for Intel® Optane™ Memory
-
Warranty & RMA
Warranty & RMA
Sorry, there are no results matching your filter criteria.- Warranty for Intel® SSDs and Modules (Client)
- Customer Support Options for Discontinued Intel® SSDs
- Find Model, Serial, and SA Numbers for Intel® SSDs and Modules
- Limited Warranties for Intel® Solid State Drives and Modules
- Warranty Information for Intel® Solid State Drives and Modules
- Warranty Information for Intel® Solid State Drives and Modules
- Support Phone Numbers for Intel® Solid State Drives and Modules
Drivers and Downloads
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