You may see this error message when configuring a Stratix® V device using JTAG configuration scheme if all the following conditions are met:
- Operating system: Windows 10
- jtagserver version: 19.1 Standard Edition or later
- Download cable: Intel® FPGA Download Cable
To work around this problem, use jtagserver version 18.1 Standard Edition instead. The jtagserver version 18.1 Standard Edition is installed when the Intel® Quartus® Prime Standard Edition Software v18.1 or Intel Quartus Prime Standard Edition Software v18.1 Programmer and Tools is installed.
Use the following steps to check the jtagserver version:
- Open a Command Prompt window.
- Execute the following command:
jtagserver -v
If the jtagserver version is not Standard Edition v18.1, use the following steps:
- Open a Command Prompt window.
- Go to
<Intel® Quartus® Prime 18.1 Standard Edition install directory>\quartus\bin64
or
<Intel® Quartus® Prime 18.1 Standard Edition Programmer and Tools install directory>\qprogrammer\bin64 - Execute the following command:
qreg.exe --force --setqdir --jtag