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Before You Contact Us

Find your Intel component number before you contact us.

The following pages help you find a component number, part number, or serial number. Locate your number, have it ready, and we can answer your questions faster.

Intel builds the components that make your computer compute. Contacting your computer manufacturer or point of purchase might get you a quicker answer to your question.

Processors

Intel® Processor Identification Utility

Identify your Processor using the Intel Processor Identification Utility.

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Intel® Processor Frequency ID Utility

For legacy Intel Processors use this utility to find your processor version.

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How to Identify My Desktop Processor and Fan Markings

Walks you through identifying what processor and fan you have.

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Which Identification Tool Should I Use?

Are you confused on what tool to use? Check this article out.

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Boards and Kits

Intel® System Identification Utility

Identify your board using this utility.

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Identify Your Intel® Desktop Board

This article list tools and steps to identify your desktop board.

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Identify Your Intel® NUC

This article list tools and steps to identify your board.

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Identify Your Intel® Compute Stick

This article list tools and steps to identify your component.

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Servers

Intel® System Information Retrieval Utility (sysinfo) For UEFI

This utility identified system information

Download Utility

Server Configurator Tool

Select compatible components to design a complete server system. After configuring, the tool provides a parts list you can print or export to send to your Intel® Authorized Distributor.

Run Utility

Networking

Intel® System Support Utility (Intel® SSU)

This utility identifies the networking cards on your wireless or wired device.

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Identify your Intel® Network Adapter and drivers

Lists tools and how-tos to help you identify the Intel® Ethernet Adapter and Driver.

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Intel® Ethernet Connections Boot Utility

This Utility will help you program and configure the PCI option ROM on the flash memory.

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Graphics

Run a diagnostic report

Defines how to run a diagnostic report to that will provide key information about your graphic controller and driver including version numbers.

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How to Identify Your Intel® Graphics Controller

Walks you through finding your controller identification.

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Identifying Your Graphics Driver Version

Walks you through finding your driver version.

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Solid-State Drives

Warranty Information for Intel® Solid State Drives and Modules

How to check for warranty eligibility, locate serial numbers, request RMA, and ship your materials.

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Intel® Solid State Drive Toolbox

Access Intel® SSD management features and run diagnostic scans on an Intel Solid State Drive.

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Warranty Center

Check if your drive is under warranty.

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Warranty

How do I know if my component is covered under a warranty?

Enter your product identification number in the Intel Warranty Center to see if your component is under warranty.

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If I am a member of the Intel Technology Provider Program, who do I submit a warranty claim?

Sign in and submit your warranty claim.

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How to find your Intel part number (PN), stocking ID, or serial number (SN)?

Where can I find the AA, TA, or PBA Numbers?

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